Reservation and Cancellation Policy

A 50% deposit is required to reserve your lodging or trip date(s). Cancellations made at least 90 days to the scheduled stay or trip date will receive a full refund. Cancellations made 89 -45 days prior to the scheduled trip date will forfeit 50% of the deposit. Cancellations made 14 days or less prior to the scheduled trip date or no-shows will forfeit the entire deposit and will be held responsible for the complete remaining balance of the trip cost. In some cases, we will be able to reschedule the trip on an alternate date that is mutually available. In these cases, a 15% re-booking fee will be charged. We only allow people of good repute to participate in lodging and any of our services. People found in breach of our rules or policy stated on our website or registration may lose all funds and may be responsible for any balances. Any /All participants are subject to background checks. In addition, we reserve the right to reschedule or cancel a trip based on our discretion. Due to the daily fluctuation in fuel prices at the time of the trip, Twin Maple Outdoors reserves the right to adjust prices at the time of the trip. If you have had a good time on your trip, it is customary to tip your guide and housekeeper. Thank You!