- We strongly recommend that travel insurance for sports adventure activities is purchased for any bookings.
- A 50% deposit is required to reserve your lodging or trip date(s).
- Cancellations made at least 90 days before the scheduled stay or trip date will receive a full refund.
- Cancellations made 89 -45 days before the scheduled trip date will forfeit 50% of the deposit.
- Cancellations made 30 days or less before the scheduled trip date or no-shows forfeit the entire deposit and are held responsible for the complete remaining balance of the trip cost. In some cases, such as a major storm, we can reschedule the trip on a mutually available alternate date. In these cases, a 15% re-booking fee will be charged. We only allow people of good repute to participate in lodging and any of our services.
- People found in breach of our rules or policy stated on our website or registration may lose all funds and may be responsible for any balances. Any /All participants are subject to background checks.
- In addition, we reserve the right to reschedule or cancel a trip based on our discretion. Due to the daily fluctuation in fuel prices at the time of the trip, Twin Maple Outdoors reserves the right to adjust prices at the time of the trip.
- If you have had a good time on your trip, it is customary to tip your guide and housekeeper. Thank You!